Your Privacy is Important to Us
The Ministry of United Youth – Privacy Policy
The publisher of unitedyouth.com.au online, abides by Australia’s National Privacy Principles and is committed to respecting your right to privacy and your right to control the accuracy of your private/sensitive information.
SENSITIVE INFORMATION
Sensitive information is information that identifies an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information. United Youth does not collect sensitive information about you unless you specifically choose to volunteer it to us.
How do we collect your information? We will only collect personal information by lawful and fair means, and we take steps to safeguard this information. We collect private information about you or your family members if:
- You attend a United Youth event/church service and provide us with your private information.
- You contribute financially to support the ministry of United Youth.
- You provide necessary private information for children (under 18 years) who attend an event/church service.
- We collect private information directly from you, however there are circumstances where children (under 18) connected with our youth ministry may provide us with parental information for medical, or emergency contact purposes.
- Personal information about former members may be retained for a period of time.
HOW DO WE PROTECT YOUR INFORMATION?
- We protect your personal detail stored on a digital database, through encryption, firewalls, secure buildings and computer security systems.
- We never share information about you with any other organisation.
- We will take all reasonable steps to ensure the personal information we hold about you is relevant, not excessive, accurate, complete and up-to-date. Each time we contact you we will give you an opportunity to correct or update details.
- HOW YOUR PRIVATE INFORMATION IS USED AND DISCLOSED.
- Your information is maintained on a digital database. If you have a personal login to United Youth database you will have the ability to control your communication settings. (Please note a follow up call may be made by United staff to validate your decision.)
- If we have your email address and you are registered on United Youth as wishing to receive an e-Newsletter we will send our monthly e-newsletters. (You can always opt out of these).
- You may receive written communication from the church office (United Youth) .
- You may receive email communication promoting event/church information.
In addition, United Youth may, from time to time publish a hard copy parent information The data includes the family name; the primary contact (Christian) name; spouse name (if any); family contact telephone number; family home address; e-mail address of primary contact; children’s’ names (if any). If you do not want your contact details printed in a hard copy, please advise the church office. We will give advance notice during youth and church services that the directory is about to be issued to provide an additional opportunity for members to opt out of hard copy data.
HOW DO YOU VIEW INFORMATION WE HAVE ABOUT YOU OR YOUR FAMILY MEMBERS?
If your private information is held on the United Youth database you may request access to your personal information. We encourage you to contact our office if you have any concerns about the personal information we hold about you.
HOW TO OPT OUT OF YOUR INFORMATION BEING STORED OR RECEIVING COMMUNICATION.
You have the right to opt out of individually addressed promotional mailings/emails. If you do not wish to receive further communication from United Youth you can:
Phone us on 0421800699 and ask for the Youth Minister
Write to us at: United Youth – 119 Morgan Street Beverly Hills
Email us at: keats@bhkanglican.com.au (You will need to give sufficient information for us to identify you, for example, your name and address.)
HOW TO UPDATE YOUR PERSONAL INFORMATION.
To simply update your details you can: Ring us on 0421800699; Monday – Friday 10:00 am to 3:00pm EST; Write to us at, United Youth, 119 Morgan Street, Beverly Hills, 2209 If your personal information is held on the United Youth database and you have a login, you have the right to maintain the information held about you at any time. If you ring or write to us you will need to give us sufficient information so that we can identify who you are.
COMPLAINTS
We are committed to dealing quickly and appropriately with any complaint you make about your privacy in relation to United Youth services or practices, or any United Youth joint partner. If you are concerned that this privacy policy may have been breached or that your privacy may have been compromised please contact us in writing immediately, setting out your concerns.
Please include a daytime telephone number where we can contact you. We will get back to you within five working days.
Write to: Youth Minister, United Youth, 119 Morgan Street, Beverly Hills 2209 Please do not contact us by email to make a specific complaint, as it is insecure.
UNRESOLVED COMPLAINTS
If you are not satisfied with our handling of your complaint you can refer it to the Australian Federal Privacy Commissioner.
Contact details: Office of the Privacy Commissioner GPO Box 5218, SYDNEY NSW 2001, AUSTRALIA
Privacy Hotline 1300 363 992 (9.00am – 5.00pm EST Monday to Friday) (for the cost of a local call anywhere in Australia) Landline (02) 9284 9800 TTY 1800 620 241 Fax +61 2 9284 9666 Web www.privacy.gov.au Email privacy@privacy.gov.au
Please note: Complaints should be made in writing to the Federal Privacy Commissioner at the above address. If you need help to make a complaint, you can phone the hotline for assistance.